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Welcome to MyChart

Seattle Cancer Care Alliance (SCCA) has a new patient portal, MyChart, as of March 27, 2021. 

Patients can use MyChart to:

  • Access medical records
  • View test results
  • Message your care team
  • Request prescription refills
  • Request an appointment
  • View appointments
  • Pay bills online

Most test results are displayed in MyChart as soon as they are available. While our clinicians check results often, you are likely to see new results before your provider has seen them. Your providers office will contact you if the results require a change in your care. Unless you have urgent concerns, please wait a few days before contacting your provider's office about results. For more information, read Test Results, Open Notes and the Cures Act.

SCCA at EvergreenHealth patients please note: results for labs drawn at EvergreenHealth will still be accessed through your My Navigator profile and will not be available on MyChart. 

For non-urgent messages only. To report symptoms or if you have in-depth questions about your care, please call your care team. 

MyChartMyChart will provide you with a secure platform to access your medical records and communicate with your provider. All of your personal health information is private. MyChart is free for all patients and can be accessed through the internet on desktop or a mobile app. You can also use MyChart to manage vital aspects of your care.

MyChart Quick Start Guide

 

MyChart support

phone (206) 520-5151
Hours: Monday–Friday, 7 am–7 pm and Saturday, 8 am–4:30 pm
If you need help enrolling in MyChart or have questions, please contact us.

MyChart mobile app

Download the MyChart app for convenient access to your medical records or communicating with your care team. 

Apple app

Google play

 

Frequently Asked Questions (FAQs)

Who can sign up for MyChart?

All patients of SCCA and UW Medicine clinics who are over the age of 18. 

How do I sign up for MyChart?

You may enroll in MyChart here

What is the difference between eCare and MyChart?

If you receive treatment at both SCCA and the UW Medicine, you may be familiar with UW Medicine's eCare. The eCare portal will be transitioning to MyChart as well. 

What if I already have a MyChart account through UW Medicine or somewhere else?

You are able to link your existing MyChart account with your SCCA MyChart account so that you are able to access each account with the same user ID and password.

Is there a mobile app?

There is a free MyChart mobile app available for both Apple and Android devices. With the mobile app, you are not required to be in front of a desktop or laptop computer to access the benefits of MyChart.

Download on Apple

Download on Android

What features are available on the mobile app?

The MyChart mobile app allows patients to:

  • Access medical records
  • View test results
  • View appointments
  • Request prescription refills
  • View past visit summaries
What languages are MyChart available in?

At this time, MyChart is only available in English.

Who can I contact for questions about MyChart?

If you need help enrolling in MyChart or have any questions, please call for support at (206) 520-5151. If you have questions about the information in your medical record, please talk with your care team. 

When will my test results be available?

Most test results are displayed in MyChart as soon as they are available. While our clinicians check results often, you are likely to see new results before your provider has seen them. Your providers office will contact you if the results require a change in your care. Unless you have urgent concerns, please wait a few days before contacting your provider's office about results.