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Welcome to MyChart

November 2, 2021
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MyChart is the patient portal for Fred Hutchinson Cancer Center patients. 

Patients can use MyChart to:

  • Access medical records
  • View test results
  • Message your care team
  • Request prescription refills
  • Request an appointment
  • View appointments
  • Pay bills online
  • Schedule a mammogram
    • See FAQ section below for instructions 
    • Mammogram self scheduling is only for those with a UW Medicine or Fred Hutch MyChart account
Mammogram An X-ray of the breast. An X-ray of the breast. A mammogram is a method of finding breast cancer that can’t be felt using the fingers. Mammograms are done with a special type of x-ray machine used only for this purpose.
Coming soon to your MyChart account: Paperless statements

As of July 16, 2023, Fred Hutch and UW Medicine will enroll all MyChart users in paperless statements and will no longer mail paper statements.

You will receive notifications via your preferred communication methods when you have a new statement. You may continue to pay your bill securely through MyChart, by phone or by mailing a check.

Fred Hutch Paperless Billing Statements (PDF)

Don’t have a MyChart account?
You will continue to receive paper statements in the mail. To take advantage of paperless statements, sign up by visiting MyChart. 

Sign In medicine, a sign is something found during a physical exam or from a laboratory test that shows that a person may have a condition or disease. In medicine, a sign is something found during a physical exam or from a laboratory test that shows that a person may have a condition or disease. Some examples of signs are fever, swelling, skin rash, high blood pressure and high blood glucose.

Most test results are displayed in MyChart as soon as they are available. While our clinicians check results often, you are likely to see new results before your provider has seen them. Your providers office will contact you if the results require a change in your care. Unless you have urgent concerns, please wait a few days before contacting your provider's office about results. For more information, read Test Results, Open Notes and the Cures Act.

Fred Hutch at EvergreenHealth patients please note: results for labs drawn at EvergreenHealth will still be accessed through your My Navigator profile and will not be available on MyChart. 

For non-urgent messages only. To report symptoms or if you have in-depth questions about your care, please call your care team. 

Symptom A physical or mental problem that a person experiences that may indicate a disease or condition. Symptoms cannot be seen and do not show up on medical tests. A physical or mental problem that a person experiences that may indicate a disease or condition. Symptoms cannot be seen and do not show up on medical tests. Some examples of symptoms are headache, fatigue, nausea and pain.

MyChart will provide you with a secure platform to access your medical records and communicate with your provider. All of your personal health information is private. MyChart is free for all patients and can be accessed through the internet on desktop or a mobile app. You can also use MyChart to manage vital aspects of your care.

MyChart Quick Start Guide (PDF)

     

    MyChart support

    phone (206) 520-5151
    Hours: Monday–Friday, 7 am–7 pm and Saturday, 8 am–4:30 pm
    If you need help enrolling in MyChart or have questions, please contact us.

    MyChart Mobile App

    Download the MyChart app for convenient access to your medical records or communicating with your care team. 

    Apple app

    Google play

     

    Frequently Asked Questions (FAQs)

    Who can sign up for MyChart?

    All patients of Fred Hutch and UW Medicine clinics who are over the age of 18. 

    How do I sign up for MyChart?

    You may enroll in MyChart here. 

    What is two-step verification?

    Two-step verification is an extra layer of security used to verify the identity of the person accessing the account. Two-step verification for your MyChart account will require you to login with your username and password and then enter a single-use code that will be sent to you via email or text message. 

    FAQ on Two-Step Verification (PDF)

    How do I schedule a mammogram on MyChart?
    • Log into MyChart 
    • Click “Visits”  
    • Click “Schedule an Appointment” 
    • Click “Screening Mammogram”
    Mammogram An X-ray of the breast. An X-ray of the breast. A mammogram is a method of finding breast cancer that can’t be felt using the fingers. Mammograms are done with a special type of x-ray machine used only for this purpose.
    What is the difference between eCare and MyChart?

    If you receive treatment at both Fred Hutch and the UW Medicine, you may be familiar with UW Medicine's eCare. The eCare portal will be transitioning to MyChart as well. 

    What if I already have a MyChart account through UW Medicine or somewhere else?

    You are able to link your existing MyChart account with your Fred Hutch MyChart account so that you are able to access each account with the same user ID and password.

    Is there a mobile app?

    There is a free MyChart mobile app available for both Apple and Android devices. With the mobile app, you are not required to be in front of a desktop or laptop computer to access the benefits of MyChart.

    Download on Apple

    Download on Android

    What features are available on the mobile app?

    The MyChart mobile app allows patients to:

    • Access medical records
    • View test results
    • View appointments
    • Request prescription refills
    • View past visit summaries
    What languages are MyChart available in?

    At this time, MyChart is only available in English.

    Who can I contact for questions about MyChart?

    If you need help enrolling in MyChart or have any questions, please call for support at (206) 520-5151. If you have questions about the information in your medical record, please talk with your care team. 

    When will my test results be available?

    Most test results are displayed in MyChart as soon as they are available. While our clinicians check results often, you are likely to see new results before your provider has seen them. Your providers office will contact you if the results require a change in your care. Unless you have urgent concerns, please wait a few days before contacting your provider's office about results.

    How do I add my end of life documents to MyChart?

    It is important to have your health care End-of-Life documents available to your healthcare team. These records include:

    • POLST (Physician Orders for Life Sustaining Treatment)
    • Power of Attorney for Health Care
    • Living Will
    • Advance Directives

    Download Instructions

    Where can I find my Supportive Cancer Care Questionnaire (SCCQ) in MyChart?

    As a new patient at Fred Hutch at UW Medical Center - Northwest, Issaquah or Peninsula, you will receive a Supportive Cancer Care questionnaire through MyChart. Follow the steps below to locate the SCCQ questionnaire in your MyChart account. 

    Finding the Supportive Cancer Care Questionnaire in MyChart (PDF)

    Where can I find the Social Determinants of Health Screening Questionnaire in MyChart?

    Follow the steps in the PDF below to locate the Social Determinants of Health Screening Questionnaire in MyChart.

    Finding the Social Determinants of Health Screening Questionnaire in MyChart (PDF)

    Screening Checking for disease when there are no symptoms. Because screening may find diseases at an early stage, there may be a better chance of curing the disease Checking for disease when there are no symptoms. Because screening may find diseases at an early stage, there may be a better chance of curing the disease. Examples of cancer screening tests are the mammogram (for breast cancer), colonoscopy (for colon cancer) and Pap and HPV tests (for cervical cancer). Screening can also include a genetic test to check for a person’s risk of developing an inherited disease.
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