Seattle Cancer Care Alliance Receives 2021 Press Ganey Guardian of Excellence Award®

Cancer Center Earns National Distinction as a Top-performer in Patient Experience

SEATTLE (November 12, 2021) – Seattle Cancer Care Alliance (SCCA) announced it was named a 2021 Guardian of Excellence Award® winner by Press Ganey, the national leader in healthcare consumer and workforce engagement. Press Ganey recognized SCCA as a top-performing healthcare organization achieving the 95th percentile or above for performance in patient experience.

“Press Ganey is honored to recognize SCCA as one of the nation’s leaders in patient experience,” said Patrick T. Ryan, chairman and chief executive officer, Press Ganey. “This award reflects an unwavering commitment to earn the trust and loyalty of patients throughout unimaginable challenges. We are humbled by SCCA’s incredible efforts, and their ability to adapt to imperatives of COVID-19 on top of the increasing demand for consumerism in healthcare.” 

The Press Ganey Guardian of Excellence Award® is a preeminent, competitive achievement for leading healthcare organizations. Presented annually, the award applauds hospitals and health systems that consistently sustained performance in the top 5% of all Press Ganey clients.

“Providing outstanding care to our patients is a top priority at Seattle Cancer Care Alliance, and we are pleased to be recognized for our efforts," said Dr. Nancy Davidson, president and executive director of SCCA. “Press Ganey’s Guardian of Excellence Award demonstrates that the greater Seattle community is receiving the highest quality comprehensive cancer care; I am especially proud of our physicians and staff who have worked tirelessly to ensure that our patients continue to receive the same level of care during the COVID-19 pandemic.”

SCCA has continued to provide quality, compassionate care to its patients in the wake of the pandemic. Keeping the health and well-being of patients at the forefront, SCCA’s clinical teams have provided close to 30,000 telehealth visits, allowing patients to continue to receive care without visiting the clinic. SCCA clinicians also continue to develop new approaches to care, embarking on new, innovative research and clinical trials aimed to help provide earlier access to emerging therapies.

About Seattle Cancer Care Alliance

Seattle Cancer Care Alliance brings together the leading research teams and cancer specialists from Fred Hutch, Seattle Children’s and UW Medicine — one extraordinary group whose sole purpose is the pursuit of better, longer, richer lives for our patients. Based in Seattle’s South Lake Union neighborhood, Seattle Cancer Care Alliance has nine clinical care sites in the region, including a medical oncology clinic at EvergreenHealth in Kirkland; hematology/medical oncology and infusion services at Overlake Medical Center in Bellevue, medical and radiation oncology clinics at UW Medical Center - Northwest Seattle and medical oncology services at SCCA Issaquah, as well as Network affiliations with hospitals in five states. For more information about SCCA, visit seattlecca.org.

About Press Ganey 

Press Ganey pioneered the health care performance improvement movement 35 years ago. Today Press Ganey offers an integrated suite of solutions that enable enterprise transformation across the patient journey. Delivered through a cutting-edge digital platform built on a foundation of data security, Press Ganey solutions address safety, clinical excellence, patient experience, and workforce engagement. The company works with more than 41,000 health care facilities in its mission to reduce patient suffering and enhance caregiver resilience to improve the overall safety, quality, and experience of care.

Contacts:
Karina San Juan at ksanjuangu@seattlecca.org or (206) 606-1926.
Heather Platisha, hplatisha@seattlecca.org or (206) 606-7239.