Michele B. Frank, MD
Seattle Cancer Care Alliance
University of Washington School of Medicine
Blood cancers, benign blood disorders
An upbeat attitude, a little well-timed humor or a personal story that makes patients and families chuckle often helps to lift their spirits.”
What do patients value about working with you?
One thing I’ve learned over the years is that it’s important for people to want to come to their doctor’s appointments. While serious discussions or procedures sometimes need to take place, it doesn’t have to be an ordeal. When I first started at EvergreenHealth, I was one of several doctors on call over the weekend to give injections, and one day I was called in to help a patient. When he arrived, he said, “Oh, good, it’s you. My wife and I laughed the whole way home after my last shot.” It was gratifying to know that I could help make this experience better for him. An upbeat attitude, a little well-timed humor or a personal story that makes patients and families chuckle often helps to lift their spirits.
I am a board-certified hematologist with more than 25 years of experience in cancer care. Since 2004, I have been treating patients at EvergreenHealth (now SCCA at EvergreenHealth.) My area of expertise is focused on malignant and benign blood disorders, such as lymphoma, leukemia and anemia.
What is your approach to care?
I’ve been told that I’m a good listener and patients feel like they have a chance to say what’s on their mind, ask questions and feel heard during our time together. I strive to be thorough, up-front and honest in my communication. My philosophy is to provide medical information in a way that enables you to participate fully in decisions about your care. While I do one-off consultations, I have been working with many of my patients for years, and I really enjoy the chance to get to know them over time.