Patients & Caregivers

New patient orientation

We know a cancer diagnosis can be overwhelming. That's why we are here to guide and support you at every step of the way.

From the moment you check in, our caring staff will answer your questions. We will make sure you are comfortable finding your way around the clinic. Our specialists will help you with your medical records, insurance matters, financial assistance, emotional support, and other services.

Your Seattle Cancer Care Alliance team is built around you and your needs, devoted to giving you the best possible care and support, before, during, and after your treatment.

“You don’t know what to expect. But every time I came in, the people were kind, caring, and compassionate.”
— Steve F., a three-time prostate cancer survivor

Preparing for your first visit to SCCA

Preparing for your first appointment

Watch our SCCA South Lake Union clinic tour video and learn more about what you can do to prepare for your first appointment. 

Guidelines for patients

Guidelines for patients and visitors, including how to use our secure email system and what to do if you have a cold.

For international patients

If you are an international patient, learn about arranging for an interpreter, visas and more.


On March 27, 2021, SCCA’s new patient portal will be MyChart. Patients will have access to communicate with their care team, view their medical records and other resources.