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Patients & Caregivers

New patient orientation

We know a cancer diagnosis can be overwhelming. That's why we are here to guide and support you at every step of the way.

From the moment you check in, our caring staff will answer your questions. We will make sure you are comfortable finding your way around the clinic. Our specialists will help you with your medical records, insurance matters, financial assistance, emotional support and other services.

Your Seattle Cancer Care Alliance (SCCA) team is built around you and your needs, devoted to giving you the best possible care and support, before, during and after your treatment.

“You don’t know what to expect. But every time I came in, the people were kind, caring, and compassionate.”
— Steve F., a three-time prostate cancer survivor

Preparing for your first visit to SCCA

Preparing for your first appointment
Preparing for your first appointment

Learn about what you need to bring and other things to consider prior to your first visit. 

Guidelines for patients
Guidelines for patients

Guidelines for patients and visitors, including how to use our secure email system and what to do if you have a cold.

Advance care planning
Advance care planning

Advance care planning is a communication process with your doctors and loved ones to help ensure everyone understand your wishes. We encourage these conversations for everyone.

MyChart
MyChart

With SCCA's patient portal, MyChart, you will be able to communicate with your care team, view your medical records and have access to other resources.

Patient navigation team
Patient navigation team

Patient navigators are culturally sensitive staff who are here to help guide you through your time at SCCA, so you can focus on taking care of yourself. They help with medical transportation and lodging, financial and insurance concerns, medication co-pays and other practical issues.