Insurance and billing
Patient Financial Services at Seattle Cancer Care Alliance (SCCA) can help you manage the financial side of your cancer treatment.
We have information on insurance, understanding your bills, and organizations that can help with the costs of cancer treatment.
Insurance coverage
The types of insurance SCCA accepts, options to consider if you are uninsured, and how to handle insurer requirements for preauthorizations. Everyone’s insurance is different, so ask your insurance company about your specific plan.
SCCA participates in most national private health insurance plans and Medicare, the federal health insurance program for people who are age 65 and older or who are disabled. We also participate in Medicaid insurance for patients from Washington, Alaska, Montana, and Idaho.
Washington state’s Surprise Billing law (HB 1065) requires health care facilities and providers to post a list of the commercial health insurer provider networks in which they participate.
SCCA and the Affordable Care Act (ACA)
SCCA supports the goals of the Affordable Care Act (ACA) to improve insurance coverage for those who have insurance, to extend affordable coverage to the uninsured, and to improve health care quality and patient safety. In this State, thousands of individuals who do not have health insurance will be able to obtain it through the Washington Health Benefit Exchange. And for most cancer patients, the ACA eliminates the challenge of lifetime maximums, ensures coverage for pre-existing conditions, and improves access to clinical trials.
Unfortunately, when it comes to accessing quality cancer care, some Plans offered on the Washington Healthplanfinder will not provide coverage for cancer treatment at SCCA. Because this may affect you and your family, we wanted to provide you with some information to help you navigate your care options.
Below is a summary of frequently asked questions regarding the Washington Health Benefit Exchange. If you have any personal questions regarding your treatment options, we encourage you to contact your insurance company directly. Our Patient Financial Services team is also available Monday through Friday from 7:30 am to 4 pm at (800) 304-1763, to discuss options for receiving your care with us.
Understanding your bill
Types of bills you will receive:
- Professional fees are for services provided by your doctors or under their supervision. These bills will come from UW Physicians, the practice group for SCCA doctors.
- Facility fees are for services provided by a clinic or hospital, such as infusions, lab fees, equipment, supplies, and scans. You will receive facility bills from SCCA or UW Medicine.
Help with billing questions
If you have questions, contact the specific billing office listed below for answers.
SCCA South Lake Union, SCCA EvergreenHealth, SCCA Issaquah, SCCA Peninsula, SCCA Overlake Medical Center or SCCA UWMC - Northwest
- You will receive a clinic “facility” bill when you receive services from the SCCA outpatient clinic on Lake Union, from SCCA EvergreenHealth, SCCA Issaquah, SCCA Peninsula, SCCA Overlake Medical Center or SCCA UWMC - Northwest Hospital & Medical Center.
- For questions about your SCCA clinic bill, call the SCCA Billing Office at (206) 606-6226 or toll-free at (800) 304-1763, or e-mail us at ptacct@seattlecca.org.
University of Washington Medical Center (UWMC)
- When you visit an SCCA outpatient clinic at UWMC, you will receive a bill from UW Medicine. If you are hospitalized overnight at UWMC, you will receive a bill from either UW Medicine or SCCA.
- For questions about your UWMC bill, call UWMC at (206) 598-1950 or toll-free at (866) 298-2825.
- For questions about your SCCA bill, call the SCCA Billing Office at (206) 606-6226 or toll-free at (800) 304-1763, or e-mail us at ptacct@seattlecca.org.
UW Physicians
- After a visit to any SCCA clinic or hospital, you will receive a bill from UW Physicians for the professional services provided to you by the attending doctor or under their supervision.
- For questions about your UW Physicians’ bill, call UW Physicians at (206) 543-8606 or toll-free at (888) 234-5467.
Patient pricing info
Seattle Cancer Care Alliance (SCCA) is committed to being transparent about our charges. SCCA provides both outpatient and inpatient services. The provided information represents our current standard charges for all patients.
Paying your bill
We appreciate your prompt payment.
PLEASE DO NOT MAIL CASH.
The forms of payment that each facility accepts are described below, along with contact information if you have billing questions.
Seattle Cancer Care Alliance
- Pay with SCCA's Online Bill Pay using Visa, MasterCard, debit card, or e-check.
- Pay by mail using check, money order, Visa, or MasterCard.
- Send payments to: P.O. Box 34005, Seattle, WA 98124-1511.
- Billing inquiries: Call (206) 606-6226 or toll-free (800) 304-1763, or e-mail ptacct@seattlecca.org.
Patient portal
On March 27, 2021, SCCA will adopt a new patient portal, MyChart. Among many resources, you will be able to pay your bill with MyChart.
View More or Activate Your Account
University of Washington Medical Center
- Send payments to: P.O. Box 24366, Seattle, WA 98124.
- Forms of payment accepted: check, money order, Visa, MasterCard.
- Billing inquiries: Call (206) 598-1950 or toll-free (866) 298-2825.
UW Physicians
- Send payments to: P.O. Box 50095, Seattle, WA 98145-5095.
- Forms of payment accepted: check, money order, Visa, MasterCard, American Express, and Discover.
- Billing inquiries: Call (206) 543-8606 or toll-free (888) 234-5467.
Financial assistance
Financial Assistance is available if your income qualifies. SCCA assists Washington residents in some cases. Many other organizations can help pay for treatment, medication, housing, and other needs.