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Patients & Caregivers

Shine

Shine offers essential oncology products, services and guidance. Many of the products are custom measured and personal, requiring your presence in the store. Shine offers delivery and is not an online retailer. Your purchase helps support patient and family services at Fred Hutchinson Cancer Center. That's right, it's retail therapy that helps others.

Following the merger of long-time partners, Fred Hutchinson Cancer Research Center and Seattle Cancer Care Alliance, the organization was renamed to Fred Hutchinson Cancer Center. We are an independent, nonprofit organization that also serves as UW Medicine's cancer program. 

Shine
phone (206) 606-7560
Store front phone number
fax (206) 606-7167

Location: 207 Pontius Ave. N.
(just around the corner from REI)
Free shuttle from South Lake Union Clinic

Hours: Shine is open Monday-Friday 9am-6pm and Saturday 10am-4pm. All oncology fittings require an appointment.

To schedule an appointment, please call (206) 606-7560 or email retail@seattlecca.org.

Learn more about Shine in this video.
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Important notice

Our Gift Shop is temporarily closed

Our gift shop, which is located in our South Lake Union Clinic, is temporarily closed due to the construction of our new South Lake Union Clinic building. We look forward to seeing you in our new gift shop in the spring of 2023. You can visit Shine, our retail store, at 207 Pontius Ave. N., to find apparel, jewelry, books, housewares, games, oncology items and specialty skin care products. Shine is open Monday-Friday 9am-6pm and Saturday 10am-4pm.  All oncology fittings require an appointment. Please call (206) 606-7560 or email retail@seattlecca.org. A free shuttle is available from the South Lake Union Clinic Monday-Friday.

Our story

Oncology patients have particular needs that go beyond those services provided by the medical community. The Shine staff are collaborative partners guiding you through an unfamiliar process in a friendly and non-clinical atmosphere. Our knowledgeable and approachable team knows the questions to ask and can recommend products and educate you about those things you might not even know you need.

What makes our shop unique is the thoughtful gathering of necessary oncology products and supportive services that you can't typically find in one spot.

Fred Hutch is made up of an extraordinary group whose sole mission is the pursuit of better, longer, richer lives for our patients. Shine is an expression of this mission in action – a unique destination where patient care and retail therapy overlap with 100 percent of our profits benefiting Fred Hutch patient and family programs.

Oncology products

Shine offers products and services to support the cancer treatment and recovery experience.  

We offer support and products for:

  • Mastectomy 
  • Compression therapy 
  • Consultations   
    • Head coverings
    • Wig fittings
    • Sexual intimacy
    • Skin health
    • Apparel

New patients can expect to spend 60 to 90 minutes with a certified fitter to fill out paper work, be measured, and review and try out product. Private insurance typically covers two new bras every six months and prosthetics every two years.

Complimentary wig trims and head shaves

At Shine, we are pleased to offer complimentary wig trims and head shaves. Head shaves are performed by licensed cosmetologist. An appointment is needed for head shaves to ensure that a licensed cosmetologist is on site at the time you'd like this service performed. Only licensed professionals can perform head shaves.

Thoughtful gifting

We have a selection of supportive healthy life style products:

  • Health eating and cookery
  • Mind enriching activities
  • Journaling
  • Correspondence
  • Accessories
  • Cosmetics
  • Small scale art
  • Décor 

The facts

Insurance claims

Shine is happy to courtesy bill Medicare but is unable to bill Medicaid. We will gladly provide documentation upon request for your individual, private insurance claims. (Applicable for wigs, compression products, mastectomy products, and canes.)

Payment methods including HSA cards

Shine accepts VISA, Mastercard, and cash payments for products and services. We do not accept personal checks.

Return policy

Edibles, sale items and goods processed for insurance are not returnable.  All returns require the sales receipt and tags affixed, within 15 days of purchase.  Defective merchandise is always returnable.  Please Note:  Breast forms, bathing suits, undergarments, compression goods, intimacy items and wigs are non-returnable.  Shine will accept returns of substandard (less than full quality for the particular item) or unsuitable items (inappropriate for the beneficiary at the time it was fitted or sold) from beneficiaries.