Patients & Caregivers

At Seattle Cancer Care Alliance (SCCA), you and your family are our top priority. Not only is your care team here to support you, we have many other resources and services available to both patients and caregivers.

From the logistics of a telehealth appointment from your home to helping you with transportation or housing options, we are always here for you. 

“SCCA’s national ranking as a premier cancer treatment center — and the unparalleled caring and dedication of the staff—allows me to leave my cancer with my doctors and go live my life. I’m cared for and cared about.”
— Deborah Przekop, SCCA patient

Services and support

Preparing for your first appointment

We are here to help you prepare for your first appointment with us. Learn about what you need to bring and other things to consider prior to your first visit. 

Insurance and billing

SCCA Patient Financial Services can help you manage the financial side of your cancer treatment. We have information on insurance, understanding your bills, and organizations that can help with the costs of cancer treatment.

Medical record request

To get a copy of your medical records for yourself or someone else, you will need to complete a Release of Information Authorization form. 


To help you get around, we have a free shuttle between SCCA South Lake Union clinic and UW Medical Center as well as shuttles to Pete Gross House and SCCA House. Learn about other transportation options whether you need to get to and from the airport, or within Seattle. 


If you are coming to Seattle from out of town to receive care at SCCA, we recommend that you arrange temporary housing as soon as you know your arrival date. Learn more about housing options through SCCA and options.  


The pharmacy is located on the fifth floor of the SCCA South Lake Union clinic. We are open 365 days a year, including holidays.


To help our patients and community stay home and stay safe, our telehealth program provides you with the same high-quality oncology care you receive in our clinics from the comfort of your home. Our nationally recognized cancer care is now available anywhere you are.  

Resources for specific groups


Just as every patient’s situation is different, every caregiver may be called upon to perform different tasks. Find resources and support for caregivers in this section. 

International patients

If you are an international patient, learn about arranging for an interpreter, visas and more.

Pediatric patients

While most SCCA patients who are 21 and younger receive their medical treatment and supportive care at Seattle Children’s, an SCCA partner organization, we have services and support to help your family.