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Patients & Caregivers

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At Fred Hutchinson Cancer Center, you and your family are our top priority. Not only is your care team here to support you, we have many other resources and services available to both patients and caregivers.

From the logistics of a telehealth appointment from your home to helping you with transportation or housing options, we are always here for you.

How can we help?

Services and support

Preparing for your first appointment
Preparing for your first appointment

We are here to help you prepare for your first appointment with us. Learn about what you need to bring and other things to consider prior to your first visit. 

Our Relationship with UW Medicine
Our Relationship with UW Medicine

Fred Hutch is an independent, nonprofit organization that also serves as the cancer program for UW Medicine. This relationship allows for enhanced care coordination with one of the world’s leading integrated health systems. Together, Fred Hutch and UW Medicine are a powerful team for adults facing cancer.

Telehealth
Telehealth

To help our patients and community stay home and stay safe, our telehealth program provides you with the same high-quality oncology care you receive in our clinics from the comfort of your home. Our nationally recognized cancer care is now available anywhere you are.  

Insurance and billing
Insurance and billing

Fred Hutch Patient Financial Services can help you manage the financial side of your cancer treatment. We have information on insurance, understanding your bills, and organizations that can help with the costs of cancer treatment.

Medical record request
Medical record request

To get a copy of your medical records for yourself or someone else, you will need to complete a Release of Information Authorization form. 

Transportation
Transportation

To help you get around, we have a free shuttle between our South Lake Union clinic and UW Medical Center - Montlake as well as shuttles to Pete Gross House and South Lake Union House (formerly SCCA House). Learn about other transportation options whether you need to get to and from the airport, or within Seattle. 

Patient and family education
Patient and family education

Learning everything you need to know about your care can be overwhelming. Our patient and family education team works with experts at Fred Hutch to create resources that are clear, accurate and useful. We also rely on trusted cancer organizations to provide valuable information. We put these resources into an online, searchable library to help you find the information you need.

Housing
Housing

If you are coming to Seattle from out of town to receive care at Fred Hutch, we recommend that you arrange temporary housing as soon as you know your arrival date. Learn more about housing options through Fred Hutch.  

Pharmacy
Pharmacy

The pharmacy is located on the fifth floor of our South Lake Union clinic. We are open 365 days a year, including holidays.

Resources for specific groups

Caregivers
Caregivers

Just as every patient’s situation is different, every caregiver may be called upon to perform different tasks. Find resources and support for caregivers in this section. 

International patients
International patients

If you are an international patient, learn about arranging for an interpreter, visas and more.

Pediatric patients
Pediatric patients

While most Fred Hutch patients who are 21 and younger receive their medical treatment and supportive care at Seattle Children’s, we also have services and support to help your family.