Treating cancer can be draining work. Staff at Seattle Cancer Care Alliance got to hear how much their commitment to patients matters, during a patient “gratitude panel” organized by Patient Experience.
Steve Lovell treasures the infusion receptionist’s smile. Laurel Rech appreciates that her daughter’s oncologist always addressed her 12-year-old first when walking into the room, making her feel valued. Lesley Buck likes the warm blanket that staff offer her adult son, a sickle cell patient.