Volunteer Roles

Cosmetology/Barber Volunteers


Cosmetology Volunteer will provide compassionate, caring and hygienic head shaves and head massages to customers of Shine seeking assistance with hair loss. These services will be offered at Shine retail store which opened in September at the SCCA House located at 1216 John Street. Must possess a valid Washington State Cosmetology license.


  1. Volunteer will provide head shaves and head massages to those seeking assistance with hair loss.
  2. Willingness to offer support and guidance with hair alternative products offered at Shine.
  3. Assist with purchases as needed.
  4. Receive incoming phone calls and determine appropriate action, provide all directions and information in a courteous and helpful manner.
  5. Assist with unpacking, tagging and stocking merchandise. Clean displays and restock inventory as needed.
  6. Make eye contact; greet every patient/visitor entering the shop (important theft deterrent function).
  7. Respect the privacy of patients and family members, and abide by the confidentiality policies of the Volunteer Services Program.
  8. Comply with all infection control policies and procedures.
  9. Follow all Washington State regulatory polices appropriate to this service.


New volunteers must be able to commit a minimum of three months to the Volunteer Services program. Volunteers assist an average of one 2+ hour shift per week.


Patients are extremely vulnerable to potentially life-threatening infections because their immune systems are suppressed from chemotherapy and radiation treatment. Because of this, all volunteers must abide by universal precautions and infectious disease guidelines in order to protect themselves and patients. These guidelines are listed in the Volunteer Manual.


  • Must be a licensed Cosmetologist in the State of Washington.
  • Essential functions include the ability to bend, reach and lift items (while restocking, unpacking and displaying goods up to 15 lbs); ability to stand for up to two hours; vision and ability to verbalize required (necessary for communicating while performing service).
  • Respect of diverse lifestyles, cultures, religions and values.
  • Ability to be flexible and respond to changing needs of patients and family members.
  • Ability to maintain emotional boundaries and lead a balanced life.
  • Ability to work as part of a team with other volunteers and staff.

Volunteers must be at least 21 years of age. Volunteer applicants are asked to complete disclosure forms for a national criminal background check. Annual tuberculosis testing and documentation for Chickenpox (Varicella), Measles, Mumps and Rubella are required for all volunteers who have contact with patients. In addition, volunteers between the ages of 19 and 64 are encouraged to receive a single dose of Tdap vaccine to protect against tetanus, diphtheria and pertussis.


Volunteers participate in two orientation sessions and a role specific orientation, along with an interview, before they are assigned to a specific shift. Volunteers are encouraged to attend in-service education programs for continuing education.


  • Opportunities to support families from around the world and diverse cultures.
  • An opportunity to gain experience in a multi-disciplinary health-care setting.
  • 15% discount on merchandise, excluding edibles and newsstand items.