Patient Guide

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Transportation Help for Patients

Volunteer drivers, gas vouchers, and free or discounted tickets are some of the ways cancer patients can get help traveling to treatment centers, getting to doctor visits, and running essential errands. Medicaid covers some travel costs for eligible patients.

Nationwide, the American Cancer Society (ACS) Road to Recovery Helps connect patients with volunteer drivers in your area. For details see Road to Recovery or call (800) 227-2345.

See resources for your specific needs:

For Patients Covered by Medicaid

Certain transportation costs may be covered under Medicaid, the state-federal partnership that pays for health services for low-income people.

Washington Medicaid contracts with “transportation brokers” in each county to cover medically necessary transportation. View contact information for brokers, listed by county.

If you are covered by Alaska Medicaid, your referring physician’s office at home must contact First Health at (907) 273-3016, Alaska’s Medicaid contractor, to authorize out-of-state travel. Your social worker has forms you will need to give to transportation providers for billing.

Patients covered by Medicaid in Idaho or Montana pay for transportation services and submit receipts for partial reimbursement.

For further assistance, patients covered by Medicaid can contact a patient navigator at Seattle Cancer Care Alliance (SCCA). Women’s Clinic patients can reach Carmen Cunningham at (206) 288-6665 or ccunning@seattlecca.org.

Seattle and King County Local Transportation

King County Senior Services

(800) 282-5815
Can provide volunteer drivers for medical appointments for King County residents who are 60 or older.

King County Senior Services’ Hyde Shuttle

(877) 415-3632
Provides rides to medical appointments plus hot meal programs, senior centers, grocery stores, and other errands. There are no forms to complete; just sign up over the phone.

King County Metro

Metro customer service can be reached at (206) 553-3000.

Regional Reduced Fare Permit
Reduced fares for riders who are age 65 or older, have a disability, or hold a Medicare card. One card can be used for multiple public transportation systems in the Puget Sound region. See the website for an application.

King County Metro Access Bus
Provides curb-to-curb service for people whose disabilities prevent them from using accessible, fixed-route bus service. Access takes you anywhere a Metro bus or Sound Transit light rail operates, during the same hours and days as regular service.

Metro’s Taxi Scrip Program
Provides a 50 percent discount on seven books of taxi scrip each month for low-income King County residents who have a disability or are older than 65.

Solid Ground

(206) 716-3840
Free circulating bus to access health and human services in the downtown Seattle area.

Western Washington Local Transportation

Catholic Community Services

Volunteer Transportation Service
Provides low-income elders and disabled adults with transportation to medical appointments, the grocery store, and other essential errands. The service operates in many Western Washington counties. Check the website for the phone number in your area.

Pierce County Shuttle

(253) 581-8000
Provides door-to-door service for people who cannot use regular Pierce Transit buses. Riders must fill out an application, which may take up to 21 business days to process.

Thurston County Dial-A-Lift

(800) 244-6846
Provides transportation support for people with disabilities who are unable to use public transportation. Riders must fill out an application, which may take up to 21 business days to process.

Eastern Washington Local Transportation

Human Services Council

(800) 752-9422 Option 2
Helps people having difficulty with transportation to medical appointments. Can provide bus tickets, gas vouchers, mileage reimbursements, volunteer drivers, and other service. Serves Clark, Cowlitz, Klickitat, Skamania, and Wahkiakum counties.

Special Mobility Services

(800) 892-4817
Helps people get to medical appointments by providing volunteer drivers, gas and taxi vouchers, and bus tickets. Serves people in Adams, Grant, Ferry, Lincoln, Oreille, Spokane, and Stevens counties.

Long-Distance Travel

The Angel Bus
(800) 768-0238
Provides gas cards, commercial ground transportation, and volunteer drivers for non-emergency long-distance ground transportation to patients in need so they can access essential health care appointments. The typical trip is 70-250 miles one-way.

Bolt Bus
(877) 265-8287
Serves only Bellingham (WA), Seattle, Portland (OR), and Vancouver, BC, at low cost.

National Patient Travel HELPLINE
(800) 296-1217
This helpline lists more than 40 air transportation options for patients throughout the nation. It also provides non-emergency long-distance ground transportation for financially strapped ambulatory patients traveling for treatment. Air transport options include commercial airline programs and nonprofit organizations, such as AirLifeLine, Angel Flight, and the Corporate Angel Network.