Patient Support

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Patient Safety

Seattle Cancer Care Alliance (SCCA) medical providers and staff are proud of the high-quality care delivered to our patients. While you are a patient at SCCA, you will find that your safety is our number one priority. SCCA has taken proactive steps to reduce the possibility of errors occurring. We welcome you to find out more about what patient safety means and how you can help us ensure a safer healthcare experience for you and your family.

What Patient Safety Is and Why It Is Important to You

Patient safety focuses on avoiding, preventing and decreasing the impact of adverse outcomes or injuries stemming from medical errors. Nearly 50 percent of The Joint Commission standards are directly related to patient safety. As part of our ongoing commitment to you, SCCA has made patient safety our first priority.

How to Protect Yourself and Your Family from Medical Errors

Studies have shown that by taking an active role in your health care, you can reduce the opportunity for errors to occur. We want you to know that it is okay to ask questions about medications and treatments, and to become involved in decisions about the care you receive. SCCA appreciates you partnering with us to make sure you have the positive experience that patients have come to expect from SCCA.

The following tips were taken from the Agency for Health Care Research and Quality “20 Tips to Help Prevent Medical Errors”:

  • The single most important way you can help prevent errors is to be an active member of your healthcare team.
  • Make sure that all of your doctors know about everything that you are taking. This includes prescription and over-the-counter medicines, and dietary supplements such as vitamins and herbs. Carry a list.
  • Speak up if you have questions or concerns. You have the right to question anyone who is involved in your care.
  • Ask a family member or friend to be there with you to be your advocate—someone who can help get things done and speak up if you can’t.
  • If you have a test, don’t assume that no news is good news. Ask about the results.
  • Ask all healthcare workers who have direct contact with you whether or not they washed their hands.


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