Patient Guide

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Patient Safety

Patient-Safety Feedback

Please tell your primary care team if you have any concerns about patient safety.
 
Or send us a message using our form.

Your safety is our number one priority.

SCCA is proactive in taking steps to reduce the possibility of errors occurring. It’s a team effort. We encourage you to ask questions and be actively involved in decisions about your health care. 

The following tips are from the Agency for Health Care Research and Quality “20 Tips to Help Prevent Medical Errors:”

  • Be an active member of your health care team—this is the single most important way you can help prevent errors.
  • Make sure that all of your doctors know about everything that you are taking. This includes prescription and over-the-counter medicines, and dietary supplements such as vitamins and herbs. Carry a list.
  • Speak up if you have questions or concerns. Don’t hesitate to question anyone who is involved in your care.
  • Ask a family member or friend to be there with you to be your advocate—someone who can help get things done and speak up if you can’t.
  • If you have a test, ask about the results. Don’t assume that no news is good news.
  • Ask all health care workers who have direct contact with you whether or not they washed their hands.
  • Read how patients can help prevent health care errors by becoming active, involved, and  informed participants in their health care.